TERMS | CONDITIONS | POLICIES
NANAIMO CONSERVATORY OF MUSIC
There will be two semesters in the 2017-18 school year: 5 September – 31 January (19 teaching weeks) and 1 February – 30 June (19 teaching weeks.) Semesters one and two each fall within a 21 week period to accommodate two “flex weeks” per semester (December and March.) Tuition payments will be calculated according to these dates. Summer term will run from 1 July – 31 August.
Studio (individual) lessons that fall on statutory holidays have been included in each semester. Because the office is closed on these days, an alternate lesson time should be arranged for those weeks (teachers may elect to come in and teach on those days or the lesson can be rescheduled.) Please verify your lesson schedule with your teacher.
NCM closures and important dates 2017-18
Monday 4 September (Labour Day)
Tuesday 5 September classes start
Monday 9 October (Thanksgiving)
Monday 13 November (Remembrance Day)
Friday 22 December last day of instruction before winter holiday
Monday 8 January classes resume
Monday 12 February (Family Day)
SD 69 Spring Break 19 – 30 March (NCM is open and some teachers will be teaching during break)
Friday 30 March (Good Friday)
Monday 2 April (Easter Monday)
Monday 21 May (Victoria Day)
Saturday 30 June last day of classes
STUDIO (INDIVIDUAL) INSTRUCTION
Students typically have one lesson per week from September to June, unless alternate arrangements are made directly with the instructor. Students may begin individual lessons at any time during the school year.
Students will be referred to an appropriate instructor based on: musical background, goals, availability, and fee options. Students may request lessons with a specific instructor, but the NCM cannot guarantee availability. Once an instructor is assigned, the instructor will contact that student/parent to make arrangements for lessons.
GROUP CLASSES AND ENSEMBLES
Students in group classes typically begin their studies in September. Classes fill up quickly – please register no later than one week prior to the start date. If space permits and the instructor agrees, a student may join a class already in progress.
Tuition and other fees must be paid before a student is admitted to a lesson, class or ensemble. A payment plan is available for individual lessons only. Payment may be made by phone, mail, or in person. Cheques should be made payable to the Nanaimo Conservatory of Music.
VERY IMPORTANT: instructors are directly dependent upon timely student payments. If payment is not received, the instructor is not paid. Your cooperation is appreciated.
• $25.00 charged for any cheque refused for any reason by the bank. Subsequent payment can only be made by certified cheque, debit card, money order or cash.
Refund processing fee
• $10.00 per month
*Tuition is due by 15 September for Semester One and 15 February for Semester Two. Mid-term registration requires immediate payment.
TRANSACTION AND CREDIT CARD FEES
Transaction fee of $2.25 will be charged once per receipt. Please note that the NCM no longer charges a credit card fee.
Payment is required at the time of registration for the current term. Methods of payment accepted are: cheque, debit card, cash or credit card (credit cards accepted for group classes and registration fees only.) A payment plan is available for individual lessons only. Group class fees must be paid in full, per semester, at time of registration. If the payment plan is chosen for individual lessons, the balance is paid over equal monthly installments by pre-authorized debit or post-dated cheques at the end of each month, beginning with the first month of enrollment and continuing over a period of your choice, ending no later than the end of term.
Students are expected to be present for all scheduled lessons. This includes vacations, sports events, etc. The instructor may (if sufficient notice is given) be able to schedule a make up lesson, but is not obligated to, particularly if insufficient notice (under 24 hours) is given. If an instructor cancels a lesson, he/she is obligated to make up that lesson.
The NCM reserves the right to cancel, postpone, or combine classes and to limit registration or change instructors. Should insufficient registration cause the cancellation of a class, fees will be refunded or the student may transfer to another class if room is available.
$45 per student/$75 for family for the school year (1 September – 30 June.) Early registration fees for 2017-18 academic year (if student is registered prior to 1 September 2017) are $30 per student/$55 per family. No registration fee will be charged for summer lessons. In order to offer the best value in tuition fees to our students, we have elected to raise the registration fee instead of raising all tuition fees. That way, we can continue to offer the best instruction at a competitive price. Registration fees may be paid with cash, debit, cheque or credit card. The Registration Fee is non-refundable.
REFUNDS AND WITHDRAWALS
There are no refunds for group classes and ensembles, except in the case of injury or illness, accompanied by a doctor’s letter. These programs are based on a sequential curriculum that does not allow for continuous intake; therefore, the space cannot be refilled if a student withdraws mid-term.
Because instructors commit to a schedule and book a studio space, refunds for individual lessons are permitted only in cases of illness or injury (a doctor’s letter is required) or in exceptional circumstances, such as an unexpected family relocation. All withdrawal requests must be submitted in writing or by email to the Registrar. Two weeks’ notice is required in order to withdraw from individual lessons. Once notice is received and confirmed by the teacher, then a refund can be processed or cessation of payment plan can take place.